Dear Sales, Love Marketing
Dear Sales,
We’ve had a long and storied relationship. When we work well together, we’re pretty amazing, when we fight, it’s ugly but overall we make a great team. I feel like we’ve worked through our differences well and that we see eye to eye more often than not, but we really need to talk about one thing…the one thing that bonds us for life but keeps pulling us apart…our data.
I know, I know, it’s no one’s fault. But that’s the problem. I supply the data, I nurture the data and then I send it to you so you can make it flourish. What happens to the data once I send it to you though? Some of it gets the proper care, it blossoms into an opportunity and then low and behold we win! Some of it isn’t really ready and gets nurtured some more, some wither and die on the vine, and some of it, well, it sits and it gets lost in the oblivion of it’s home, our CRM system.
So Sales, here is my proposition to you, let’s work together to cultivate our leads, I will continue to feed you nurtured sales ready leads that suit your need and I ask that in return, you help me keep everything straight. We must communicate, it’s required for our relationship to work. Get to know the data (your leads), really learn about your companies and our targets and then, tell me what’s not working (and better yet, what is!).
How do you do this you ask, well we’ll work together and make it happen!
Love,
Marketing
One Response to “Dear Sales, Love Marketing”
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May 2nd, 2009 at 6:18 am
Dear Marketing,
Perhaps our relationship isn’t working because you are focused on an assumption that what you are doing is optimal and appropriate, and the issues come from how I use your inputs.
It’s funny: when I think about our problems, I focus on the things I’d like you to do differently!
It’s most likely that we both contribute to the problem, and the solution isn’t me communicating better with you–it’s us both sitting down and developing a shared, working relationship with adjustments and commitments from both sides.
What do you think?
regards, Sales