The B2B Lead

Best Practices in Lead Nurturing – ReachForce Book Club

In this whitepaper, Marketo sets up a great analogy between Lead Nurturing and Dating that we can all learn from (lead nurturing that is, you’re in the wrong place if you are looking for dating tips).  I don’t want to regurgitate the whitepaper, so I will just expand on a few things that Marketo touches on.

Marketo talks about the introduction to your prospect or “date”.  If you are looking for a long term commitment, be sure you are looking for your type.  If you know your best dates are tall, dark, and handsome, then that is who you should be looking for.  Do you know your “type”  when it comes to prospects?  Do you know you are looking for high tech firms with 1000+ employees that are in the bay area or are you looking for healthcare companies with 20,000+ employees on the east coast?  You have to create a profile of your ideal “mate” or customer; after all you don’t want to flirt with (market to) everyone.

Marketo also says you should be where your potential dates or prospects are.  If you know you like tall, dark, and handsome, don’t travel to Sweden looking for your mate.  If you know your prospects prefer LinkedIn to Facebook, then that is where you should be too.  Don’t waste your time creating Facebook ads and pages – you are not trying to catch every fish in the sea.  Instead, create a group on LinkedIn and participate in LinkedIn Answers.

The whitepaper goes into a few ideas for building your thought leadership.  Whitepapers and eBooks are both great but again knowing your audience will pay off here as well.  The eBook may be the “hip and stylish younger sibling to the nerdy whitepaper,” David Meerman Scott, but if you are trying to reach a highly technical audience, a well written and detailed whitepaper may be a better fit.

I guess my point, once again, is know your customer.  For another analogy, you have to know what kind of fish you are going after so you can use the right bait (shrimp, worms, cheese) and hang your line in the right kind of water (fresh water, salt water).  Casting a wide net will get you a lot, but will it get what you are looking for?  Are you using the right bait to catch your next customer, ie whitepapers, eBooks, blogs?  Are you in the right kind of water, ie on Twitter, Facebook, LinkedIn, or in person tradeshows?

Be sure to read the whitepaper for the full analogy (they do a much better job than I).  For those of you who have read the whitepaper, what did you think?  I know I left out a lot.  What great lead nurturing tips (or heck, I’ll take dating tips at this point too – not for me though, I’m engaged) did you get out of it?

Marketo provides B2B marketing automation software that translates marketing spending into revenue. Their award-winning lead management software features email marketing, lead nurturing, lead scoring, and closed-loop reporting capabilities to help marketing and sales teams work together to generate and qualify sales leads, shorten sales cycles, and demonstrate marketing accountability.

Next Thursday, we will be chatting about David Meeman Scott’s eBook, The New Rules of Viral Marketing (no I am not stalking him, but yes I am a superfan).

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2 Responses to “Best Practices in Lead Nurturing – ReachForce Book Club”

  1. Perry Says:

    It’s also very important that you can use a lead nurturing software that will allow you to not only create a database of your leads but will also permit you to monitor the campaigns that you have created to generate those leads.

  2. Darin Dixon Says:

    Thanks for posting that article. That is a good analogy that I don’t think I’ve ever heard before. It’s worth noting here that seminars are now one of the leading ways to get quality leads. I don’t know how seminars would fit in the dating analogy…maybe “group dating”?

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