The B2B Lead

Sales and Marketing Tips



Tweet This Tip – B2B Marketing and Sales Tip #212

For those of you conversing out in the Twittersphere on your company’s behalf, here’s a little tip to leverage your web site visitors to get the word out about you on Twitter.  Create a simple link on your home page that links to the following url:

http://twitter.com/home?status=[whatever+status+you+want]

Be sure to replace the [whatever+status+you+want] with, well, exactly that.  For example:

http://twitter.com/home?status=Checking+out+ReachForce

To be safe, you’ll want to use the “+” character in place of any spaces in your status text.  When someone clicks on your new Tweet This link, it will take them to their Twitter login page and then automatically populate the “What are you doing?” box with the text that you put after the “status=” part of the link.  Below is an example of what happens when clicking on the link above:

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Wednesday, March 11th, 2009

 

Keyword Placement to Boost On-Page SEO – B2B Marketing and Sales Tip #211

Now that you have researched your keywords and have a nice long list, it is time to optimize the pages of your website.  You want to optimize each page for up to 5 keywords.  I use HubSpot’s Keyword Grader to keep me on track to use keywords that have a good number of monthly searches and are not so competitive that I will never have a shot at ranking well.  For some of your interior pages, a long tail keyword strategy will work well to reach a targeted audience (but that is a post for another day).

I recommend making a list of each page on your site and then choosing what keywords you are going to optimize for on each.  Using a spreadsheet will help you keep track of all the changes you need to make.  Here is a list of all of the columns I would create:

  • Page Description (optional) – this is only for you to describe the page you are optimizing
  • Existing URL – the current URL
  • New URL – Here is your first opportunity to tell the search engine the most important keywords.  company.com/productname is not as powerful as company.com/your-keyword-here.  Dashes help the search engine know when to break the words up.  Note: if your product name is something that is searched often then you may want to leave it in the URL but for most SMB’s this is not the case.  Be sure to keep it short, this is definitely not the place to keyword stuff.
  • Page Title – This is the text that appears in the (typically) blue bar of your browser window (and in the tab for that page).  Here is another place to add keywords rather than just list your company anme and products.  Keep in mind, the fewer the keywords the more strength each has and Google gives more weight to the first keywords than to the last.  Also, remember that humans will be reading these too.This is also the bold text that appears on the search engine results page.  Make it compelling to click on and unique for each page on your site.
  • <h1> tag – These will show up on the page as your heading but in the html need to be properly tagged as <h1>.  Again the fewer the words, the more weight each receives.  Use target keywords to tell the search engines and humans what the page is about.
  • Meta Keywords – these are not seen on the web page itself, only in the html.  You can list 8-10 keywords separated by commas.You may consider including your target keywords plus common misspellings of those keywords.  Meta keywords are not of much importance to Google but are more important for Yahoo and Ask. I find this is also a good place to keep track of the keywords I want to use as I update the content on the page.
  • Meta Description – This is a 1-2 sentence description of the content present on the page.It is also hidden on the page and only seen in the html.  However, this is the description under the page title used in search engine results.  Be sure to include target keywords because the keywords searched on will be bolded in the description.  There is a 150 character limit on what the search engines will show.

I cannot makes changes to my site on my own, so my web developer was extremely grateful that I had laid out all of my changes in a spreadsheet.  It really helped him as we redesigned the entire site.  You can also implement these strategies as small changes one by one especially if you have a content management system at your fingertips.  Be sure to resubmit your sitemap to Google as you may changes so it knows to crawl your site.

Special thanks to Karen Rubin at HubSpot for helping me with my own website optimization.  It goes live next week!

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Tuesday, March 10th, 2009

 

Who’s Really Out There Being Social? – Marketing WTF?

Jason Morio
  • LinkedIn
  • TwitThis
on March 6th, 2009
 

In the spirit of my previous post about the signal-to-noise ratio element of Twitter, the edgy, thought-provoking site brainz.org has “a completely unscientific (yet accurate) look at social sites” that lives up to its title.  While the article doesn’t dissect the actual content of the various popular social networks, it does provide a candid analysis of the types of people that are hanging out on sites like Myspace versus Twitter versus LinkedIn, etc.  My personal almost-spewed-diet-coke-on-my-monitor favorite is their classification for 12% of Myspace users, which I will leave for your personal perusal.

There is a litany of other “20 reasons for…” and “30 ways to…” analyses on the site in Drudge Report-style simplicity that are pretty interesting as well, including a fun walk down memory lane with “12 Dead Technology Advertisements“, which conjured up memories of the old big three online service providers: Compuserve, Prodigy and AOL.  Ahh, the good old days.

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Friday, March 6th, 2009

 

Social Media and Metrics – Not Words You Typically See in the Same Sentence – B2B Marketing and Sales Tip #210

Our marketing team recently put together a quick survey to see what their peers are doing these days. In fact, if you haven’t taken the survey, please do. We’ll be sure to share the results with you.

What we’re seeing so far is a lot of people wondering how others are using social media as part their marketing mix and how they are measuring these different activities. Since the world of social media is still new to most of us, I thought I’d share with you how we are incorporating it here at ReachForce.

We are using traditional programs to fuel our direct marketing efforts – newsletters, email marketing, customer campaigns and thought leadership content programs, knowing that prospects engage in different ways. We are also reaching them through the new social media tools available to us today.

Here’s how we’re doing it today:

  • We’re making sure our Twitter following knows when we have a new blog post
  • We’re very active on The B2B Lead. We’re now at over 200 tips for B2B Marketing and Sales teams
  • We’re also out there reading other B2B Marketing blogs and commenting on them
  • We’re answering questions in LinkedIn and if we have a tip about the topic on our blog, we’re pointing them back
  • We’ve recently updated our company email signatures to include our blog and twitter accounts

While I’m not sure how to measure specifics on any of this, what I am sure of is that by adding social media to our mix of lead generation tactics we’re seeing:

  • A dramatic increase in inbound leads
  • More traffic on our blog and hundreds of people a month jumping from our blog to reachforce.com for thought leadership content
  • More pick up and recognition from industry thought leaders

Have you found other ways to track your social media efforts back to lead generation?

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Wednesday, March 4th, 2009

 

Twitter Search Optimization Strategy – B2B Marketing and Sales Tip #209

Are your tweets optimized for Twitter Search?  Last week, I attended the Eloqua User Group event in Austin.  Somehow the conversation ended up on Twitter.  One of the Eloqua folks asked the group, “are you using Twitter?”  I was shocked when only those of us from ReachForce and Eloqua raised their hands (but that rant is for another day).  Steve Woods, CTO and co-founder of Eloqua, was there speaking to us about his new book, Digital Body Language.  He said uses an almost SEO strategy for his tweets.  I would call it more of a TSO (Twitter Search Optimization) approach.

If you are following a large group of people, it is almost impossible to read every tweet in your feed.  More and more people have started using TweetDeck and RSS feeds from Twitter Search to stay up to date on what people are saying about their company or certain keywords.  Following that logic, it makes sense to try to include keywords in your tweets so they will actually be read by the right people.

If you want to employ this strategy, you need to know two things: what other people are tweeting about and keywords relevant to your business (hopefully, you already have this one figured out).  Play around on Twitter Search to see how often your keywords are used (this is also a good way to find new people to follow).  You will find that certain keywords are used more frequently and in a more relevant way.  Keep a running list so you can be sure to use those keywords in your tweets.

I would love to hear from anyone else about how to use Twitter more effectively.  And if you’re not already, be sure to follow all of us on The B2B Lead:

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Tuesday, March 3rd, 2009

 

Facebook Privacy – B2B Marketing and Sales Tip #206

I don’t share my vacation pictures with everyone I know in real life so why do it in the social world? Jason would not have shared this picture with everyone in our office but it was out of his hands.  If you believe in complete transparency online, then this is not the post for you.  For the rest of you out there, this post will help show you how to manage your Facebook profile so you share only what you want to share with each of your friends.

Step 1: Login into Facebook and click on Settings -> Privacy Settings (it is in the top right).

Step 2: Click on Profile.  From here you can control who can see what on your profile.  The default setting allows your friends and those in your network to see almost everything.  For most of us, one of our networks includes the city we live in.  This means anyone in your city can see your full profile include pictures, videos and more.  If you want to specify exactly who can and cannot see your photos for example, in the drop down menu next to Photos Tagged of You click Customize… From this pop up you can select the option Some Friends and then list each friend you want to be able to see your pictures.

Step 3: Go back to the Privacy Settings page and click on Search.  This page allows you to control who can find you via the search feature in Facebook.  It is also automatically configured to create a public profile that can be found by search engines.

Step 4: Go back to the Privacy Settings page and click on News Feed and Wall.  Here you can choose what stories are published to your news feed to be seen by your friends.  There is a second tab on this page called Social Ads.  Click there and you can choose whether or not you want to appear in social ads.  Social ads are those that pair your profile picture with an application you use or page that you are a fan of.  By default, these will only be seen by your friends.

Step 4: Go back to the Privacy Settings page and click on Applications.  The page that you will see shows how applications interact with your information.  If you click on the second tab, Settings, you can control what informaton can be seen by your friends through applications they use.

Step 5: Go back to the Privacy Settings page.  The final option available is to Block People.  I only friend people I know, so I have never had to use this feature, but it is nice to know it is there if I ever do need it.  Feels a little like a virtual restraining order.

I love that Facebook allows us to easily share pictures and what is going on in our lives.  Without Facebook, everyone wouldn’t be able to see me hanging out with David Meerman Scott.  However, I like being able to maintain some privacy online.  This guy could have avoided being called a fairy.  Would your boss be so cool?

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Tuesday, February 24th, 2009

 

What B2B Marketers Want to Know – B2B Marketing and Sales Tip #205

For our 200th Tip here on The B2B Lead we decided to do a survey to see what you want to talk about these days.  Our goal was to see what our readers are challenged with in these trying times and get an idea of what’s working right now in the B2B marketing world.  Thanks to everyone who has participated in the survey.  If you haven’t taken the survey, you should, we’re sending the results to everyone who takes it and you want to know what your peers are doing, right?

The last question on the survey asks what you [the survey taker] what you would like to ask our audience.  With over 100 responses, we’re already noticing some really interesting trends.  The 2 most asked about subjects from the last question aren’t big surprises though – social media and marketing program metrics.

Since we’re stacking up a good number of questions people are searching for answers to, I thought we’d go ahead and start talking about these.  Below are a few of the questions from our survey, please jump in and share your thoughts.

Social Media –

  • Are social networking sites really that helpful for B2B?
  • What are the metrics and things corporate marketing can do with social media?
  • If your company doesn’t support the use of social media (to promote the business) how have you overcome those objections?
  • Do you get returns on podcasting? What is the breakdown for your marketing plan among the social media tools for Blogging, LinkedIn, Facebook, Twitter, YouTube, Podcasting, Flickr, StumbleUpon, Digg & Plaxo?

Marketing Metrics –

  • How are they calculating revenue attribution back to campaigns?
  • What trends are you seeing in email response rates? I’m seeing a big problem with increasingly aggressive spam filters and policies trapping marketing emails.
  • What metrics do you track to measure overall success of your program?
  • How are your google ppc campaigns going?

And the question I’m most interested in…
What has been working for you in the first few weeks of this year?

P.S.  Here’s the tiny URL, http://tinyurl.com/B2BMarketingSurvey, please forward to any other B2B Marketers out there.  After all, the more responses we get, the better the results.

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Thursday, February 19th, 2009

 

Where to Begin a Website Overhaul? – B2B Marketing and Sales Tip #204

I am sure most of you have heard of HubSpot’s Website Grader.  If you have not, it is one of the best free tools out there to help you figure out where to start your website redesign.  The basic principle behind website grader is to rate your website on a number of attributes, mostly relating to SEO, and give you ways to improve your rating. It is very easy to get started.  First, go to website.grader.com then simply enter your website, any competitor websites (this is optional) and your email.  Click generate report and you will have a full report of your website in minutes.  (Be patient; trust me it’s worth it.)

The report shows you how your website is doing in six major areas:

  1. On-Page SEO
  2. Off-Page SEO
  3. Blogosphere
  4. Social Mediasphere
  5. Converting Qualified Visitors to Leads
  6. Competitive Intelligence

Each category is broken down further and the report gives you a rating in each as well as advice on how to improve.  Some items are quick fixes like shortening your meta descriptions or adding your company to the Yahoo Directory.  Some things may take longer and require involvement from others in your company, like starting a blog, if you have not already.

This report may also show you that a full overhaul of your website is not necessary.  You may just need to tweak a few things.  And if you do decide a full overhaul is the way to go, make sure you know what your website is already doing well so you don’t loose it.  You never want to loose good inbound links or high keyword rankings.

Keep in mind that this is a free tool and cannot take the place of a good SEO consultant.  However, it is a great starting point to help you decide where to begin first if you are planning an overhaul of your existing site.  The great thing is you can keep coming back to see if your score is improving.

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Tuesday, February 17th, 2009

 

Social Bookmarks – Is more really better? Marketing and Sales Tip #203

Is it better to have a lot of social bookmark icons on your blog, or ones that are relevant to your space? I have heard (and seen) different opinions on this. What do you think?

I personally think you only need to have ones on your blog that are relevant to your audience.  So how do you going about finding these?

I don’t know if there is an easy way, or if it depends on what you are looking for, but I used sites like Social Poster to look up social bookmarks.  Then, I went through them individually and searched “marketing” to see if there was anything. That’s how I made the decision of what is on this blog as of now.

Any ideas or know where to find other applications like this to help B2B Marketers?

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Monday, February 16th, 2009

 

Twitter CRM? – Marketing WTF?

We’re currently conducting a survey of B2B Marketers inquiring about how the economic downturn has impacted their budgets and activities.  As part of this survey, we’re also probing for what types of social media activities are being tested by these Marketers.  Some of the results are not surprising (blogging), but there are a few surprises (which you’ll have to wait until we publish the final report to find out about).  Some B2B companies are experiencing or interpreting success with their company blogs and even Twitter participation.  The latter is of particular interest, especially since finding a way to monetize corporate participation on Twitter appears to be a leading candidate for Twitter’s “how do we make money off this” strategy.

As most of what I see on Twitter (and even blogs) seems to be people mass-emailing the types of random, quippy things that we used to put up on our Yahoo Messenger status, the true relevance of content circulating about Twitter falls into a fairly classic signal-to-noise ratio problem as depicted below.  However, as the Post Office makes it increasingly less attractive to do direct mail marketing and technology makes it more difficult to do email marketing, it will be interesting to see how those who Twitter on their employer’s behalf will fare in their experimentation with this.  Done craftily, I could see CRM systems build on top of Twitter, similar to what this company is doing.  Those who don’t grok it so well will unleash upon us a brand new epoch of spam….several times a day, 140 characters at a time.

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Thursday, February 12th, 2009

 
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