Hope you enjoyed this quarter’s Book Club series.  Just in case you missed an eBook or whitepaper we read and discussed, below are the links to them and what we had to say about each of them.

• Dianna Huff’s Five B2B MarCom Strategies to Increase Sales Now
• What we had to say…

• Brian Carroll’s Eight Critical Success Factors for Lead Generation
• What we had to say…

• HubSpots’s Get Found Online
• What we had to say…

• Marketo’s Best Practices in Lead Nurturing
• What we had to say…

• David Meerman Scott’s The New Rules of Viral Marketing
• What we had to say…

• ConnectDirect’s How to Choose your Carrot: Effective Lead Generation Offers for High-Technology Marketers
• What we had to say…

Happy Reading.  We look forward to sharing even more B2B Marketing and Sales tips with you in 2009.

2008 has been a big year for B2B Marketers.  The idea of using social media as part of our lead generation programs has become a reality.  Whether it be blogging, Twitter, LinkedIn or Facebook B2B Marketers are taking on new challenges and figuring out new ways to reach their audience through the readily available social media outlets.  Here’s a list of some great social media posts from this year.  There’s lot of lists and dos and don’ts, if we’ve left a great post out, let us know, we’ll add it to the list.

50 Ways Marketers Can Use Social Media to Improve their Marketing

10 Aspects of an Effective Social Media Campaign

How to Build a Community of Twitter Followers

Ten Elements Every Company Blog Should Have

6 Keys to Bringing Up Social Media

24 Things to do When Stuck for a Topic to Blog About

Health Check:  How Trusted is your Corporate Blog?

Internet Marketing Roundup

5 Musts of Business Blogging

50 Social Media & Marketing Predictions for 2009

5 Tips for Promoting Your Business Page on Facebook

If you’re already knee deep in the world of social media, please share some of your successes or experiences.  Are you able to measure real ROI?

Happy Holidays and thank you for following us on The B2B Lead.  We look forward to sharing more B2B Marketing and Sales best practices with you in 2009.

This is the second post in a series on Deliberate Marketing. Be sure to check out the first post on Intention vs. Attention.

Sales teams are always clamoring for more leads but smart marketers know that what they really need to deliver are qualified buyers.  A lead status is often applied to anyone who fills out a form on your website or stops by your trade show booth.  Rather than tossing that list of names over to sales, marketers must nurture those leads and weed out the good from the bad, those with budget and need from those still in the education phase.

Deliberate Marketing ensures marketers can extract the most value from their marketing programs based on using the most cost-effective method to move prospects and buyers through the funnel. It is not focused on simply filling the marketing and sales funnel with contacts and expecting sales to follow-up on any lead that downloads a whitepaper.

Deliberate Marketing is about profiling the best possible buyers, recruiting more buyers that are just like them, and then executing the most effective techniques possible to move the prospect through each stage of the funnel.

So…you have written white papers and eBooks and they are up on your website. They are probably on the resources page and get their fair share of downloads. That’s good, but with some of the free publishing sites out there you can get more exposure.

I have started to put ReachForce content on some of the sites and wanted to share the results, compare with you or ask if you had suggestions.

Content placement sites:

Scribd – the best content placement site I think. You can publish, discover and discuss original writings and documents. It’s easy to set up…sign up and make an account for free, then just upload your documents. I have uploaded all of ReachForce’s eBooks and have gotten 5476 views as of today. People can add your works to their favorites and rate them. You can join groups an add friends.

Docstoc – provides the platform for users and businesses to upload and share their documents with all the world, and serves as a vast repository of documents in variety of categories including legal, business, financial, technology, educational, and creative. I uploaded all our eBooks and have 300 views and 30 downloads as of today.

edocr – upload your documents for sharing by the professional and business community. I uploaded our eBooks, again, and we have 618 views so far. One of our eBooks was featured on the front page when first uploaded.

whitepapers.org – is “all the world’s whitepapers in one place.” I really haven’t figured out how to see how many views or downloads our whitepapers have had.

The pros of publishing your content on sites like this is that it is free to do and can bring unexpected visitors an exposure. The biggest con I can find is that there is really no way to find out who downloaded our content (with information like an email address). To help with this, we added links to all our whitepapers and eBooks to hopefully drive traffic back to our website.

Suggestions?

We are big fans of Mr. Scott and his eBook, The New Rules of Viral Marketing, which gives tips on how to spread your ideas for free using word-of-mouse. Or in other words, “one person sends it to another, then that person sends it to yet another, and on and on.” With the internet, it is now easier than ever to start a viral campaign, but “marketers need to learn how to harness the amazing power of word-of-mouse.”

This eBook is full of case studies and other “people’s success so you can apply some of their ideas and lessons in your own word-of-mouse efforts.” Most of this is at the beginning, so if you are short on time I would start on page 14 for the real meat.

David’s formula for success:

“A combination of some great-and free-Web content (a video, blog entry, interactive tool, or e-book) that provides valuable information (or is groundbreaking or amazing or hilarious or involves a celebrity), plus a network of people to light the fire and links that make your content very easy to share.”

To help achieve this success, David provides specific advice on how to launch a viral campaign using YouTube videos, e-books and other techniques. I’ll pick out some points I thought interesting (or that I haven’t thought about before) and list them here, but make sure you go back and read the eBook for all the tips.

How to help your eBook get shared:

• Present you eBook in a landscape format, rather than the white paper’s typical portrait format. This makes it easier to read and signals to the reader that the content is interesting.
• Consider writing in a lighter, more conversational style than you would in a whitepaper, marketing brochure, or Web page. Think of the writing in an eBook as you would write for a blog.
• eBooks should always be free and should never have a registration requirement.  (This has been hotly debated for a while now on how to balance capturing leads and distributing content.  What do you think?)
• Put a Creative Commons license on the content so people know they can freely share your copyrighted material.
• Create a landing page from which people can download your eBook. (All of our eBooks and whitepapers have landing pages set up on the ReachForce Resources page on the website.)
• To drive viral marketing, (you have to read the eBook for the rest of this great tip)!

9 tips for using YouTube (here are a few)

1. Your video should be no longer than three minutes. (Come on, who has time to just sit and watch a 10 minute video…unless it is really funny or something). If you have a lot to say, consider creating a series of posts.
2. Don’t attempt “stealth” fake customer insertions. Be authentic and don’t try to sneak in company promotion where you can. (YouTube itself can catch unauthenic video and that might cause harm to a brand).
3. Make sure bloggers know about the video. The best way to do this is when you are reading and commenting on blogs in your space, next time you comment link to your video (if it makes sense to).

Other tips he mentioned:

• Use interactive tools (like Hubspot’s Website Grader)
• Don’t break the bank with expensive advertising
• Don’t beg mainstream media to write about you

I have left some really great tips and specific advice out, so go back and read what all David has to say about viral campaigns. Have you had success with viral campaigns? What did you do?

David Meerman Scott is an online thought leadership and viral marketing strategist. The programs he has developed have won numerous awards and are responsible for selling over $1 billion in products and services worldwide.

This is GREAT! We are both customers and big fans of Hubspot, and they released a new video yesterday and we wanted to be sure readers of The B2B Lead saw it. It already has over 200 diggs and is Number 1 in YouTube when you search “marketing.”

Last year, we at ReachForce declared January 15th the “Oh $#%@!” Day in Marketing.

Here’s why:

Are you prepared to deliver sales-ready leads in January? December is typically a slower month for B2B Marketing teams, since most organizations slow down current marketing programs and instead spend their time preparing for the next year. Then, you leave for the holidays happy to have completed the painful process of planning and budgeting for the next year’s activities. But once the holiday haze clears, it’s January and everyone is ready to kick off the New Year with new customer wins. Your sales team wants to know, “Where are my leads? I’ve got a number to hit.”

The “Oh $#%@!” moment…

If you wait until you get back from the holidays to begin developing your marketing programs, when are you going to have leads to pass to sales? End of January? Beginning of February? Can your sales team land those deals by the end of Q1?

Instead, start developing your 2009 programs now and be ready to execute your first week back. Remember to go back and look at where you’ve been before getting started. With the economy on a roller coaster, we’re all being forced to do more with less. It’s more important than ever to analyze and target your lead generation initiatives at the right buyers in YOUR target market. I promise your sales team will thank you.

A prospect raises their hand and fills out a contact form for a salesperson to contact them.  Woohoo, a marketer’s dream, but do you know how quickly your sales team responds or if they respond at all?  Insidesales.com conducted a ResponseAudit to test every exhibiting company at Dreamforce, salesforce.com’s user group conference, to see how quickly they would respond to a web lead.  The top three companies were winners in the ResponseAwards.  I can happily say that ReachForce received 2nd place by responding in 3 minutes and 12 seconds.

The sales rep who responded, Chase Nall, was with us at Dreamforce and received the award in person:

Here are some interesting stats from the ResponseAudit:

“39.5% of the Dreamforce Sponsors responded by phone with the average response time by phone of 44 hours, 31 minutes, and 8 seconds. Of companies that responded by phone the average phone attempts was 1.14 times.  53.2% of the Dreamforce Sponsors responded by email, with the average response time by email of 13 hours, 14 minutes, and 24 seconds. Of companies that responded email the average email attempts was 1.45.”

I found the most amazing statistic was that over 37% of companies never responded at all.  I cannot imagine as a marketer how I would feel if I worked at one of those companies.  We work so hard to get prospects to raise their hand, and for no one to follow-up when one is delivered on a silver platter would be seriously demoralizing.

For those that did respond, the average response time was still very slow.  “Recent lead response management research from MIT shows the odds of making contact with a Web-based inquiry increases 100 times if attempted within five minutes.”  We made the five minute cut, would your sales team?  Maybe it is time for an audit of your own.

To learn more about Insidesales.com and the ResponseAudit check this out.

First the insurance companies, then the banks, and now the automotive industry…
Feeling like YOU need a bailout, a marketing bailout?

Get 30Days of FREE ReachForce Insight, and get Customer Wins Analysis and Sales Pipeline Analysis.  With this FREE Trial you’ll be able to:

• Get a snapshot of your target market “sweet spot”
• Highlight new customer wins with the shortest sales cycles
• Identify how many more companies have similar profiles to your winning market segment
• Understand patterns within opportunities in the active sales pipeline
• Focus lead generation initiatives on industries that are driving the most revenue

At ReachForce, we know that targeting the right people in the right companies drives results in good times and bad.  By targeting the right buyers in the right companies for your product or service you are guaranteed to increase marketing ROI and accelerate sales cycles.  To help ease the pain of budget cuts and program changes, we put together a bailout program for B2B Marketers to help you better target the reminder of your budget and programs.

Still wanting more?  We understand.  We all do.  So in addition to getting a Free wins analysis…

Get a 30Day Trial of ReachForce Convert and start turning your unknown website visitors into actionable marketing leads.  With this 30Day Trial you’ll be able to:

• apply custom business rules to score web visitors (leads) based on their activity
• identify how many more companies have similar profiles to your unknown visitors
• profile top visitors by industry and appends these records with industry verticals, SIC codes, revenue and employee size

By combining your wins analysis and unknown website visitor reports you’ll have a better understanding of where you should be targeting your lead generation efforts.  Targeted lead generation ensures you are getting the most of your marketing programs and your budget.

And, it’s all FREE, why wouldn’t you want to know.

HubSpot’s ebook, Get Found Online, is right on the money. Today’s marketing is changing from outbound to inbound, and “consumers are going to the Internet to start their purchasing process.” For businesses to remain competitive, their websites need to be found online through search engines, the blogosphere and social media sites.

Luckily, this eBook gives detailed steps on how to be found on each of these inbound marketing techniques. Here is a short outline which should entice you to read the eBook for all the great how to tips (pages 5-9) to get found online.

How to get found on search engines:

1. Find Keywords – choose keywords that your target market is using
2. On-Page SEO – place keywords in the page title, URL, headings and page text
3. Off-Page SEO – build more links
4. Measure & Analyze

How to get found on blogs:

1. Read – other industry blogs
2. Comment – join in on the conversation (even link back to your own blog)
3. Write – find the right blog software, blog weekly and promote your blog
4. Measure & Analyze

How to get found on social media:

1. Guidelines for Engagement – join communities and provide useful information, don’t just sell your company
2. Publish, Share, and Network – everyone can publish and share anything, everyone can network with anyone (through content placement sites, linking to others an online communities)
3. Measure & Analysis

I manage all the online media for ReachForce, and found these tips extremely useful. It is really cool to see how many people go to our website from our blog and social media sites. Think of any other useful tips while reading Get Found Online? Please share!

HubSpot is an inbound marketing system that helps your small or medium sized business get found on the Internet by the right prospects and convert more of them into leads and customers.

No book club next week for Thanksgiving (you have an extra week to read)! Look for us on Thursday, December 4th talking about Marketo’s Best Practices in Lead Nurturing…enjoy!