The B2B Lead

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B2B Marketing and Sales Tip #38 – Practice Metrics-Based Copywriting

Contributed by Scott Daughtry, SEO Specialist, NetQoS

The B2B Lead features a number of helpful articles on copywriting, so I thought I’d share one of my favorite tips for ensuring B2B marketing copy is relevant. As marketers we constantly try to write compelling copy that motivates people to take some sort of action. The trick is to write in the voice of our target audience; speaking to them using language they respond to. Sometimes we use focus groups or A/B testing to help with this; getting out in the field and talking to prospects/customers also helps. In the end though, the words we choose often amount to best guesses.

Keyword research tools like Wordtracker, Google Trends, and the Google Keyword Tool provide a wealth of insight into the voice of our audience. Using search data and trends can give excellent clues to the words people use to describe things. Talking to your audience, using the same words they search for themselves, puts you at a major advantage. For example, the other day I was crafting an email to promote a new webcast. Problem was, some people were calling it a webcast and others were calling it a webinar – which was it? What would more people respond to; a webcast offer or a webinar offer? I decided to use Google Trends to compare the search volume of both words. I figured the term that is searched more often will also be the term used more commonly in conversation. This term should also spark a higher interest if used in my email. So I quickly pulled up Google Trends and here is what I found.

This obviously made my decision easy. Split testing my email offers confirmed that using “webcast” got the better response.

Now, this is just search-driven copywriting in its simplest form. If you want to take this further, you can use the Google Keyword Tool or Wordtracker almost like you would a Thesaurus. For example, maybe you are promoting a “golf strategies” guide. If you plopped this keyword into the Google Keyword Tool, it would offer you numerous suggestions for related terms people are searching for. In this example (shown below) maybe you would be better off promoting it as a “golf tips” guide since that term is searched more frequently.

Hopefully by now, you are starting to get the idea. This stuff really works – I have personally seen higher conversion rates on landing pages and emails by using this strategy. If you are interested in reading more about similar ideas, Aaron Wall has a very interesting article on keyword research that is definitely worth a read.

http://learn.wordtracker.com/articles/keyword-inspiration-aaron-wall-of-seobookcom-shares-his-secrets/

http://www.wordtracker.com
http://www.google.com/trends
https://adwords.google.com/select/KeywordToolExternal



Tuesday, November 13th, 2007

 

Search Engine Optimization (SEO) Checklist: Step 1 – Start with SEM (ala Google Adwords)?

Contributed by Scott Daughtry, SEO Specialist, NetQoS

Most website owners eventually come to the conclusion that to have any success getting traffic to their site, they need to do one of three things: optimize the pages of their website (SEO), start a pay-per-click campaign (SEM), or do both. In an effort to save money, most people will tell you to go the free route first – that is, work to optimize your website and hope that your pages get indexed high in the search engines. I’m here to tell you a couple of reasons you may want to consider shelling out some money on a pay-per-click (PPC) campaign first.

For those of you with limited budgets, you may be asking yourself – why spend money on a PPC engine like Google Adwords before taking advantage of every possible opportunity to get free listings? My best answer to this question is that doing so will save you weeks or possibly months of frustration. How? When you begin optimizing your website, you have no idea what will drive potential customers to your site, let alone what will prompt them to buy. Sure, you hopefully will do some keyword research ahead of time, but you still won’t know which keywords will ultimately bring you the targeted, motivated traffic you are looking for. Aside from that, you have no idea if Google or other search engines will even list your pages anywhere near the top (check out the chart below to see why being above the fold on page 1 is essential in a competitive b2b environment). In the end you may end up spending a lot of time and effort waiting to gain that first page result only to be disappointed because you show up on page 10. Alternately you may show up on page 1, but end up getting the wrong type of traffic resulting in few or no leads/sales.

Eye tracking study: Areas of the page searchers focus on

Now let’s consider that you do the same keyword research, but set up a Google Adwords account first and wait to optimize your site. With Adwords you can be up and running ads in minutes instead of waiting days or weeks to get indexed by Google in the organic (free) listings. You can also guarantee visibility within the eye tracking sweet spot from the chart above. Now you can begin testing. You can test which keywords are getting the most conversions, which ad copy resonates best with your target market, and which landing page copy convinces people to fill out their information. Once you begin gathering this data, you can begin transitioning the things that work to your website; you can now be confident that your optimization efforts will not be a waste of time. It’s like having the ultimate focus group; people from all over are telling you which keywords they are interested in when looking for products or services you sell. You will now know exactly which web copy to add to your pages to get the most conversions – it is no longer a guessing game. Authors and publishing companies test book titles with Adwords before going to print. Entrepreneurs use adwords to test product ideas before manufacturing the product. Adwords is the ultimate market research tool; if you look at it this way, it is well worth the money spent. Of course this all depends on whether you use Adwords to its full potential and testing capabilities. My next article will discuss the first step to creating a successful Google Adwords campaign – Keyword Research.



Tuesday, October 23rd, 2007

 
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